Diploma in Hospitality Management

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialization in accommodation services, cookery, food and beverage and gaming.

Entry requirements

There are no entry requirements for this qualification.

  • Learners are over 18 years of age.
  • All international students must be able to demonstrate an IELTS 5.5 level of English language or equivalent.
  • They have either completed their education to a level which is equivalent to an Australian Senior High School, College or University

Course Duration

This program is delivered over 78 weeks’ including term breaks of full-time study. Program uses a combination of classroom face to face learning, practical hands-on classes in our training facility, and online resources and activities to enhance the learning experience.

A total of 15 hours a week is undertaken in the classroom with additional 5 hours completed online each week. As part of this qualification, you are required to complete work base activities that allow you to develop your skills in the hospitality industry.

Calendar Year: Seventy- Eight (78) weeks

Academic Year: Sixty (60) weeks

Term breaks: 6×3 weeks

Possible job titles relevant to this qualification

Banquet or Function Manager, Bar Manager, Café Manager, Chef de Cuisine, Chef Patissier, Club Manager, Executive Housekeeper, Front Office Manager, Gaming Manager, Kitchen Manager, Motel Manager, Restaurant Manager, Sous Chef, Unit Manager Catering Operations

After achieving the SIT50416 Diploma of Hospitality Management, students may undertake further study to SIT60316 Advanced Diploma of Hospitality Management or another Advanced Diploma Level

Core Units

  • BSBDIV501 Manage diversity in the workplace
  • BSBMGT517 Manage operational plan
  • SITXCCS007 Enhance customer service experiences
  • SITXCCS008 Develop and manage quality customer service practices
  • SITXCOM005 Manage conflict
  • SITXFIN003 Manage finances within a budget
  • SITXFIN004 Prepare and monitor budgets
  • SITXGLC001 Research and comply with regulatory requirements
  • SITXHRM002 Roster staff
  • SITXHRM003 Lead and manage people
  • SITXMGT001 Monitor work operations
  • SITXMGT002 Establish and conduct business relationships
  • SITXWHS003 Implement and monitor work health and safety practices

Elective Units

  • SITHIND004 Work effectively in hospitality service
  • SITHIND001 Use hygienic practices for hospitality service
  • SITHIND002 Source and use information on the hospitality industry
  • SITXHRM006 Monitor staff performance
  • SITXINV004 Control stock
  • SITXHRM004 Recruit, select and induct staff
  • SITXMPR004 Coordinate marketing activities
  • BSBSMB404 Undertake small business planning
  • BSBRES411 Analyse and present research information
  • SITXMPR006 Obtain and manage sponsorship
  • BSBADM502 Manage meetings
  • BSBCMM401 Make a presentation
  • BSBSUS401 Implement and monitor environmentally sustainable work practices
  • SITXWHS004 Establish and maintain a work health and safety system
  • SITXINV003 Purchase goods


Commencement Date in 2022

10 January | 14 February | 11 April | 16 May | 11 July | 15 August | 10 October | 14 November

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